General Info

BOX OFFICE OPENING HOURS

Counter

Not available while Telford Theatre is closed for refurbishment.

Telephone

Box Office 01952 382382 – for ticket booking

Monday to Friday, 10am to 4pm

Theatre Enquiries 01952 382370 – for questions about your tickets

Monday to Friday, 10am to 4pm

Weekends and Bank Holidays Closed

Christmas 2025

In Person

The Box Office at Telford International Centre will be open from one hour before until 30 minutes after each performance of Cinderella. You can see the performance times here.

Telephone

Box Office 01952 382382 – for ticket booking

Monday 22 December – 10am to 4pm
Tuesday 23 December – 10am to 4pm
Wednesday 24 December – 10am to 4pm
Thursday 25 December – closed
Friday 26 December – 1pm to 4pm
Saturday 27 December – 10am to 4pm
Sunday 28 December- 1pm to 4pm
Monday 29 December- 10am to 4pm
Tuesday 30 December- 10am to 4pm
Wednesday 31 December- 10am to 4pm
Thursday 1 January – closed
Friday 2 January- 10am to 4pm

Theatre Enquiries 01952 382370 – for questions about your tickets

Monday 22 December – 10am to 4pm
Tuesday 23 December – 10am to 4pm
Wednesday 24 December – 10am to 4pm
Thursday 25 December – closed
Friday 26 December – 1pm to 4pm
Saturday 27 December – 10am to 4pm
Sunday 28 December- 1pm to 4pm
Monday 29 December- 10am to 4pm
Tuesday 30 December- 10am to 4pm
Wednesday 31 December- 10am to 4pm
Thursday 1 January – closed
Friday 2 January- 10am to 4pm

TICKETS

The Concessionary Ticket (where available) applies to children aged 2-16 (unless otherwise stated), full-time students, people aged 60+ and people registered disabled.

The Family Ticket (where available) applies to a group of 4 with a minimum of 2 children (unless otherwise stated).

Children under 2 may sit on a parent’s lap free of charge (unless otherwise stated).

Where applicable, advertised ticket prices are inclusive of a venue levy, retained by the venue to maintain our programme of arts and entertainment.

In the event  of a show selling-out a waiting list may be available for ticket returns. Contact Theatre Enquiries 01952 382370 to be added to a waiting list.

ACCESSIBILITY

Access

If you are a wheelchair user, or have any special requirements, please contact Theatre Enquiries 01952 382370.

Telford Theatre provides an Adult Essential Companion Scheme for patrons who need somebody to assist them in accessing our services/facilities. Details and an application form are available here.

Please note that pushchairs and carry-seats cannot be accommodated in the auditorium. Children and babies must be transferred to seats or parents’ laps. Stewards will then store pushchairs and carry-seats until they are required at the interval or end of show. If you have special requirements and need to keep a pushchair with you during a performance, please inform Theatre Enquiries.

Hearing Impairment

For patrons who have hearing impairments the theatre has an infra-red system available. A refundable £10 deposit is requested when using the headsets. Please advise prior to performance if you have any special requirements. Details regarding signed performances can be found on each show listing on our website.

Assistance Dogs

Assistance dogs are welcome.

REFRESHMENTS

Pre-show and interval drinks are available at the Theatre bar. Don’t forget to order interval drinks in advance on the slips provided. The Place bar also has a selection of crisps, sweets and ice creams.

The bar closes 10 minutes before the start of a performance.

PARKING

All venues participating in Telford Theatre On Tour have ample parking.

GETTING TO THE TELFORD THEATRE VENUES

You will find maps and information in the ‘How To Find…’ section of each show web page.

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